{"version":"1.0","provider_name":"CXBlog","provider_url":"https:\/\/cxblog.com\/es\/","author_name":"Jos\u00e9 Francisco Rodr\u00edguez","author_url":"https:\/\/cxblog.com\/es\/author\/josefranciscorodriguez\/","title":"Activar el valor desde el Contact Center","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"RGMwkXDGcV\"><a href=\"https:\/\/cxblog.com\/es\/activar-el-valor-desde-el-contact-center\/\">Activar el valor desde el Contact Center<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/cxblog.com\/es\/activar-el-valor-desde-el-contact-center\/embed\/#?secret=RGMwkXDGcV\" width=\"600\" height=\"338\" title=\"\u00abActivar el valor desde el Contact Center\u00bb \u2014 CXBlog\" data-secret=\"RGMwkXDGcV\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/06\/omnichannel.jpg","thumbnail_width":1200,"thumbnail_height":630,"description":"Seg\u00fan una reciente encuesta de Accenture, Servicio de Atenci\u00f3n al Cliente de Principio a Fin, las empresas que entienden el contact center como generador de valor, en lugar de centro de costes, multiplican sus ingresos hasta por 3,5, de manera que estas empresas, ponen foco en la creaci\u00f3n de valor para sus clientes de manera [&hellip;]"}