{"version":"1.0","provider_name":"CXBlog","provider_url":"https:\/\/cxblog.com\/es\/","author_name":"Carolina Sordelli","author_url":"https:\/\/cxblog.com\/es\/author\/carolinasordelli\/","title":"El malabarismo de las nuevas \u00e1reas de CX","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"sEZhpqyJXc\"><a href=\"https:\/\/cxblog.com\/es\/el-malabarismo-de-las-nuevas-areas-de-cx\/\">El malabarismo de las nuevas \u00e1reas de CX<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/cxblog.com\/es\/el-malabarismo-de-las-nuevas-areas-de-cx\/embed\/#?secret=sEZhpqyJXc\" width=\"600\" height=\"338\" title=\"\u00abEl malabarismo de las nuevas \u00e1reas de CX\u00bb \u2014 CXBlog\" data-secret=\"sEZhpqyJXc\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cxblog.com\/wp-content\/uploads\/2023\/12\/El-malabarismo-de-las-nuevas-areas-de-CX-LK-FB.png","thumbnail_width":1200,"thumbnail_height":630,"description":"Estamos en un momento donde SER \u201ccentrado en el cliente\u201d o dise\u00f1ar intencionalmente la \u201cexperiencia del cliente\u201d ya es casi obvio para la mayor\u00eda de las organizaciones (aunque en t\u00e9rminos pr\u00e1cticos no quiere decir exactamente lo mismo, estamos hablando, en l\u00edneas generales, de un nuevo modelo de gesti\u00f3n que es centrado en el cliente).&nbsp; Pero, [&hellip;]"}