{"version":"1.0","provider_name":"CXBlog","provider_url":"https:\/\/cxblog.com\/es\/","author_name":"\u00d3scar Luis Marruenda","author_url":"https:\/\/cxblog.com\/es\/author\/olmarruenda\/","title":"Siete habilidades para el contact center del futuro","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"lyxVsTTgQu\"><a href=\"https:\/\/cxblog.com\/es\/siete-habilidades-para-el-contact-center-del-futuro\/\">Siete habilidades para el contact center del futuro<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/cxblog.com\/es\/siete-habilidades-para-el-contact-center-del-futuro\/embed\/#?secret=lyxVsTTgQu\" width=\"600\" height=\"338\" title=\"\u00abSiete habilidades para el contact center del futuro\u00bb \u2014 CXBlog\" data-secret=\"lyxVsTTgQu\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cxblog.com\/wp-content\/uploads\/2021\/02\/Imagem-artigo-marruenda.png","thumbnail_width":800,"thumbnail_height":535,"description":"Este \u00faltimo a\u00f1o se nos ha acercado el futuro de manera desproporcionada. Hablar de habilidades proyectadas en un margen de tiempo hacia adelante, es obviar que ya estamos viviendo ese momento. Lo que se necesitaba en diez a\u00f1os, es necesario aqu\u00ed y ahora. Se matizar\u00e1 la perspectiva, se adaptar\u00e1 con resiliencia, ya palabra b\u00e1sica en [&hellip;]"}