{"id":8353,"date":"2022-05-30T22:43:29","date_gmt":"2022-05-30T22:43:29","guid":{"rendered":"https:\/\/cxblog.com\/?p=8353"},"modified":"2022-05-30T22:44:42","modified_gmt":"2022-05-30T22:44:42","slug":"como-el-metaverso-transformara-la-experiencia-del-cliente","status":"publish","type":"post","link":"https:\/\/cxblog.com\/es\/como-el-metaverso-transformara-la-experiencia-del-cliente\/","title":{"rendered":"C\u00f3mo el metaverso transformar\u00e1 la experiencia del cliente"},"content":{"rendered":"\n<p><strong>\u00bfQu\u00e9 es exactamente el metaverso?<\/strong> Es un concepto que todav\u00eda est\u00e1 en construcci\u00f3n. Mientras que algunos consideran que a futuro traer\u00e1 consigo diferentes modelos de negocios. Otros, lo definen como algo conectado con diferente dispositivo: cascos y dispositivos wereable que da lugar a experiencias inmersivas.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Actualmente ya existen organizaciones que est\u00e1n utilizando esta tecnolog\u00eda para organizar reuniones, colaboraciones y otras actividades en espacios virtuales. Llega con una promesa: que en el futuro (muy pr\u00f3ximo) pueden crearse entornos m\u00e1s entretenidos para las reuniones, el trabajo y el aprendizaje.<\/p><\/blockquote>\n\n\n\n<p>Empresas como P&amp;G ya ha incursionado en el mundo del metaverso para comunicar la sostenibilidad y los productos de belleza de la marca, bajo el lema: \u201cbelleza responsable\u201d. Se puede acceder desde cualquier dispositivo en &nbsp;<a href=\"https:\/\/beautysphere.com\/\">beautysphere.com<\/a> una experiencia din\u00e1mica en 3D conducida por Katie Piper, fil\u00e1ntropa y embajadora de Pantene.<\/p>\n\n\n\n<p><strong>\u00bfC\u00f3mo impactar\u00e1 en la experiencia del cliente?<\/strong> Todav\u00eda habr\u00e1 que esperar, ya que se considera que para que tenga impacto en la experiencia del cliente se necesitar\u00e1 el desarrollo de 3 tecnolog\u00edas: &nbsp;<strong>1) Realidad Virtual:<\/strong> se considera una tecnolog\u00eda inmersiva, incluye al usuario en un entorno virtual de 360\u00b0 a trav\u00e9s de un video con el objetivo de proporcionar una experiencia sensorial. Suelen necesitar como accesorio las gafas 3 D. Y se la considera como la primera etapa del metaverso. &nbsp;<strong>2) Realidad Aumentada:<\/strong> Integra elementos digitales del entorno f\u00edsico. Generalmente a trav\u00e9s de la aplicaci\u00f3n de software y la c\u00e1mara del smartphone y tablets. Su objetivo es ampliar la comprensi\u00f3n del individuo en un contexto, Ikea lo utiliza desde hace ya algunos a\u00f1os. 3<strong>) Realidad Mixta y Holograf\u00eda: <\/strong>la realidad mixta trabaja en la uni\u00f3n de la realidad aumentada y la virtual se diferencia de las otras dos por el uso de la holograf\u00eda.<\/p>\n\n\n\n<p>Aunque haya que &nbsp;esperar unos a\u00f1os m\u00e1s, el metaverso promete ser un nuevo salto tecnol\u00f3gico que permitir\u00e1 a las empresas contar historias y entablar experiencias m\u00e1s emocionales con sus clientes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 es exactamente el metaverso? Es un concepto que todav\u00eda est\u00e1 en construcci\u00f3n. Mientras que algunos consideran que a futuro traer\u00e1 consigo diferentes modelos de negocios. Otros, lo definen como algo conectado con diferente dispositivo: cascos y dispositivos wereable que da lugar a experiencias inmersivas. Actualmente ya existen organizaciones que est\u00e1n utilizando esta tecnolog\u00eda para [&hellip;]<\/p>\n","protected":false},"author":88,"featured_media":8354,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[556],"tags":[],"class_list":["post-8353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guy-fort","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.4 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo el metaverso transformar\u00e1 la experiencia del cliente | CXBlog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cxblog.com\/es\/como-el-metaverso-transformara-la-experiencia-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo el metaverso transformar\u00e1 la experiencia del cliente\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e9 es exactamente el metaverso? Es un concepto que todav\u00eda est\u00e1 en construcci\u00f3n. Mientras que algunos consideran que a futuro traer\u00e1 consigo diferentes modelos de negocios. Otros, lo definen como algo conectado con diferente dispositivo: cascos y dispositivos wereable que da lugar a experiencias inmersivas. 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