{"id":132,"name":"Roberto Robles","url":"","description":"Gerente General de Interactivo Contact Center @ <a href=\"http:\/\/www.interactivo.com.co?lang=en\">Interactivo Contact Center<\/a> - Ingeniero t\u00e9cnico de Telecomunicaciones, cuenta con una trayectoria profesional de m\u00e1s de 24 a\u00f1os de experiencia en \u00e1reas como; tecnolog\u00eda, desarrollo de negocio y consultor\u00eda, transformaci\u00f3n digital y soluciones de negocio digitales, llevados a diversos sectores entre los que destaca el Contact Centers, BPO y Telecos. En estos a\u00f1os, ha desarrollado proyectos de expansi\u00f3n internacional, lo que le ha permitido crear una visi\u00f3n totalmente multicultural. Entre las facetas de Robles destaca la de docente, la cual ejerce activamente en el ESIC d\u00f3nde imparte clases en varios Masters dirigidos a la Customer experience y la tecnolog\u00eda. Actualmente es el Gerente General de Interactivo Contact Center en Colombia.","link":"https:\/\/cxblog.com\/es\/author\/roberto-robles\/","slug":"roberto-robles","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/cda25d43aadf66459858f9ad60a879cf?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/cda25d43aadf66459858f9ad60a879cf?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/cda25d43aadf66459858f9ad60a879cf?s=96&d=mm&r=g"},"meta":[],"acf":{"author_company":"<a target=\"_blank\" href=\"https:\/\/marktel.es\/\">Marktel<\/a>","author_position":"Gerente General de Interactivo Contact Center "},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.4 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Roberto Robles, Author at CXBlog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"profile\" \/>\n<meta property=\"og:title\" content=\"Roberto Robles\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/\" \/>\n<meta property=\"og:site_name\" content=\"CXBlog\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/02\/roberto-robles.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"ProfilePage\",\"@id\":\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/\",\"url\":\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/\",\"name\":\"Roberto Robles, Author at CXBlog\",\"isPartOf\":{\"@id\":\"https:\/\/cxblog.com\/es\/#website\"},\"breadcrumb\":{\"@id\":\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cxblog.com\/es\/author\/roberto-robles\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cxblog.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Archives for Roberto Robles\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cxblog.com\/es\/#website\",\"url\":\"https:\/\/cxblog.com\/es\/\",\"name\":\"CXBlog\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/cxblog.com\/es\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cxblog.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cxblog.com\/es\/#organization\",\"name\":\"CX Blog\",\"url\":\"https:\/\/cxblog.com\/es\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/cxblog.com\/es\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/01\/Logo-CXBlog-1.png\",\"contentUrl\":\"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/01\/Logo-CXBlog-1.png\",\"width\":201,\"height\":66,\"caption\":\"CX Blog\"},\"image\":{\"@id\":\"https:\/\/cxblog.com\/es\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/cxblog.com\/es\/#\/schema\/person\/fcbf250d8f997cf96eee9eddad66d149\",\"name\":\"Roberto Robles\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/cxblog.com\/es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/02\/roberto-robles-96x96.jpg\",\"contentUrl\":\"https:\/\/cxblog.com\/wp-content\/uploads\/2022\/02\/roberto-robles-96x96.jpg\",\"caption\":\"Roberto Robles\"},\"description\":\"Gerente General de Interactivo Contact Center @ Interactivo Contact Center - Ingeniero t\u00e9cnico de Telecomunicaciones, cuenta con una trayectoria profesional de m\u00e1s de 24 a\u00f1os de experiencia en \u00e1reas como; tecnolog\u00eda, desarrollo de negocio y consultor\u00eda, transformaci\u00f3n digital y soluciones de negocio digitales, llevados a diversos sectores entre los que destaca el Contact Centers, BPO y Telecos. 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