{"id":205,"name":"Susana S\u00e1nchez","url":"","description":"Licenciada en Marketing y PDG IESE, Susana S\u00e1nchez, CEO y Directora General de ILUNION Contact Center BPO, est\u00e1 vinculada a esta compa\u00f1\u00eda desde hace m\u00e1s de 30 a\u00f1os. Ha dedicado toda su carrera al \u00e1mbito de la relaci\u00f3n con el cliente, pasando por diferentes direcciones: Operaciones, Comercial, Direcci\u00f3n Adjunta, Direcci\u00f3n General, hasta llegar a su puesto actual como CEO, Directora General. Su amplia experiencia, formaci\u00f3n constante y gran conocimiento del sector del contact center, le han posicionado como experta en esta \u00e1rea, participando activamente en medios de comunicaci\u00f3n, mesas redondas y eventos especializados. Es miembro de la Junta Directiva de la Asociaci\u00f3n Espa\u00f1ola de la Econom\u00eda Digital (Adigital), organizaci\u00f3n impulsora de la digitalizaci\u00f3n de la econom\u00eda espa\u00f1ola. 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