{"version":"1.0","provider_name":"CXBlog","provider_url":"https:\/\/cxblog.com\/pt-pt\/","author_name":"Lu\u00eds Jos\u00e9 Andrade","author_url":"https:\/\/cxblog.com\/pt-pt\/author\/luis-andrade\/","title":"NPS The Ultimate Question","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"mKbjtBsLzI\"><a href=\"https:\/\/cxblog.com\/pt-pt\/nps-the-ultimate-question\/\">NPS The Ultimate Question<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/cxblog.com\/pt-pt\/nps-the-ultimate-question\/embed\/#?secret=mKbjtBsLzI\" width=\"600\" height=\"338\" title=\"&#8220;NPS The Ultimate Question&#8221; &#8212; CXBlog\" data-secret=\"mKbjtBsLzI\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/cxblog.com\/wp-content\/uploads\/2023\/05\/NPS-The-Ultimate-Question.png","thumbnail_width":1200,"thumbnail_height":800,"description":"A medida do seu sucesso pela derradeira quest\u00e3o e a quantidade de vidas de clientes que conseguiu enriquecer\u2026 No final de 2003, Frederick Reichheld, no artigo \u201cthe one number you need to grow\u201d, publicado na Harvard Business Review, sugeriu pela primeira vez uma simples e pr\u00e1tica forma de categorizar os clientes com base na sua [&hellip;]"}