One of the concepts that has been catching and holding my attention in recent years is Future Readiness. Future Readiness refers to the readiness […]
Erick Portocarrero
Director de Cobranzas @
Mapfre Perú
Perú |
Directivo senior con casi 20 años de trayectoria en grupos multinacionales líderes en Latinoamérica como Movistar, Mapfre y Falabella, en donde encabezó diversas iniciativas estratégicas en el ámbito de transformación digital, comercial y mejora continua, recorriendo prácticamente todas las divisiones del negocio y manejando presupuestos superiores a los USD $350 millones de dólares.
Disruptor corporativo, apasionado por la tecnología, creyente del poder del talento y un convencido de cómo las organizaciones pueden aportar valor a sus sociedades.
También es conferencista internacional, consultor corporativo, columnista para diversos medios financieros, docente y blogger.
Posts from Erick Portocarrero
When we want to transform the culture of an organization, much is said about how we transform behaviors. This makes sense because behaviors are […]
(26) Claudia Serra – Are internalization processes out of fashion? – YouTube […]
Attracting and motivating employees is one of HR’s major challenges. Although it is certainly not an easy challenge, this approach can help you succeed: […]
Ladislau Batalha: We spoke with Ladislau Batalha, founder of Lab Experience and blogger at CX Blog. Ladislau is recognized as passionate about the sector, […]
In marketing, the churn rate or cancellation rate is the percentage of customers who cancel service after a certain period. In the transformation of a […]
Statistics published by Eurostat tell us that 50% of Portuguese companies already have a presence on social networks, and we have seen these numbers […]
I recently read that adverbs are one of the most common classes of words we say in our lives, and that the most used […]
A couple of days ago I needed to schedule a doctors’ appointment, so I called my hospital. As usual, the called was picked up […]
Back in 2007, the term “hyperconnectivity” emerged to refer to the widespread and regular use of internet-connected devices. Looking back, we probably could not […]
Have you heard of Boreout? No, this is not a typo. It’s not Burnout, it’s really Boreout. It was the consultants Rothlin and Werder […]