One of the concepts that has been catching and holding my attention in recent years is Future Readiness. Future Readiness refers to the readiness […]
Jorge Martínez-Arroyo
Panoramix Ventures @
España |
Founding Partner @ Panoramix Ventures – Fundador y Presidente de DEC, y Director de Estrategia y Transformación del Area de Riesgos del Grupo Santander España. Impulsor de los grandes retos y oportunidades del mercado para corporaciones y start-ups, en los últimos 15 años ha desempeñado diversas funciones ejecutivas en el Grupo Santander, Director de Multicanalidad, Director de Experiencia de Marca de Cliente y Director de la Unidad de Productos, entre otras. Previamente Jorge trabajó en McKinsey&Co BTO (Business Technology Office) como Engagement Manager y fue consultor senior de servicios financieros en Accenture.
Jorge ha sido profesor en diferentes escuelas de negocio (IE, EOI, ESIC/ICEM y La Salle International Business School) y ponente en foros de temática digital y de experiencia de cliente como DES (Digital Enterprise Show), Corporate Innovation Summit / Web Summit, Madrid Start-Up Battle, Congreso Internacional de Marketing y Ventas APD, o Congreso Internacional DEC. Actualmente es miembro del IESE business angel network y del ICA (Instituto de Consejeros y Administradores).
Posts from Jorge Martínez-Arroyo
When we want to transform the culture of an organization, much is said about how we transform behaviors. This makes sense because behaviors are […]
(26) Claudia Serra – Are internalization processes out of fashion? – YouTube […]
Attracting and motivating employees is one of HR’s major challenges. Although it is certainly not an easy challenge, this approach can help you succeed: […]
Ladislau Batalha: We spoke with Ladislau Batalha, founder of Lab Experience and blogger at CX Blog. Ladislau is recognized as passionate about the sector, […]
In marketing, the churn rate or cancellation rate is the percentage of customers who cancel service after a certain period. In the transformation of a […]
Statistics published by Eurostat tell us that 50% of Portuguese companies already have a presence on social networks, and we have seen these numbers […]
I recently read that adverbs are one of the most common classes of words we say in our lives, and that the most used […]
A couple of days ago I needed to schedule a doctors’ appointment, so I called my hospital. As usual, the called was picked up […]
Back in 2007, the term “hyperconnectivity” emerged to refer to the widespread and regular use of internet-connected devices. Looking back, we probably could not […]
Have you heard of Boreout? No, this is not a typo. It’s not Burnout, it’s really Boreout. It was the consultants Rothlin and Werder […]
