One of the concepts that has been catching and holding my attention in recent years is Future Readiness. Future Readiness refers to the readiness […]
Marcelo Díaz
CEO y Fundador @
Argentina |
CEO y Fundador @ LinkSolution – Marcelo Díaz estudio Ingeniería en Electrónica en la UTN y cuenta con un Post grado de Project Management (PMI) y Marketing en la UB.
Es emprendedor y líder con una experiencia de más de 25 años de gestión en el mercado, trabajando tanto para Empresas locales como internacionales.
Su trayectoria profesional fue en Sistemas, Ventas, Servicio al Cliente, Desarrollo de Negocios y planificación estratégica, siempre liderando equipos, adquiriendo de esa manera formación profesional en áreas claves para la gestión corporativa.
Se desempeñó como Director de Operaciones de TeleTech Argentina liderando servicios de BPO a clientes Locales e Internacionales de Empresas de primer nivel global, liderando nutridos grupos multidisplinarios.
Marcelo es co-fundador y Presidente de LinkSolution desde 2013, Empresa focalizada en brindar soluciones a medida.
Es miembro de la cámara de Software (Cessi), de la cámara de call center (CACC), de la cámara de empresarios nacionales PyMS (ENAC) y de Vistage (Una organización internacional de CEOs)
LinkSolution provee servicios de contact center, encuestas, ventas, cobranzas, IT y desarrollo de software a Empresas locales e internacionales.
LinkSolution cuenta, entre otros, con Clientes como Ford Argentina, Ford Chile, Plan Ovalo, Volvo Trucks and buses, Massalin Particulares (Argentina, Uruguay, Paraguay, Chile, Canada), Citibank, Interbanking, Brinks, Axion, Dietrich, Sistema de Fijaciones, Poen, Banco Bica, La Segunda, Senado de la Nación, Jefatura de gabinete de la Provincia de Buenos Aires.
Posts from Marcelo Díaz
When we want to transform the culture of an organization, much is said about how we transform behaviors. This makes sense because behaviors are […]
(26) Claudia Serra – Are internalization processes out of fashion? – YouTube […]
Attracting and motivating employees is one of HR’s major challenges. Although it is certainly not an easy challenge, this approach can help you succeed: […]
Ladislau Batalha: We spoke with Ladislau Batalha, founder of Lab Experience and blogger at CX Blog. Ladislau is recognized as passionate about the sector, […]
In marketing, the churn rate or cancellation rate is the percentage of customers who cancel service after a certain period. In the transformation of a […]
Statistics published by Eurostat tell us that 50% of Portuguese companies already have a presence on social networks, and we have seen these numbers […]
I recently read that adverbs are one of the most common classes of words we say in our lives, and that the most used […]
A couple of days ago I needed to schedule a doctors’ appointment, so I called my hospital. As usual, the called was picked up […]
Back in 2007, the term “hyperconnectivity” emerged to refer to the widespread and regular use of internet-connected devices. Looking back, we probably could not […]
Have you heard of Boreout? No, this is not a typo. It’s not Burnout, it’s really Boreout. It was the consultants Rothlin and Werder […]
