One of the concepts that has been catching and holding my attention in recent years is Future Readiness. Future Readiness refers to the readiness […]
Marta López
Chief Commercial Officer @
Concentrix
España |
Marta López, Chief Commercial Officer de Webhelp Spain, miembro y madrina de Juno House.
Tras cursar estudios superiores en Filología Hispánica y Lingüística en la Universidad de Barcelona, continua su formación Licenciándose en Documentación Digital en la UOC.
Cuenta con más de 20 años de experiencia en el sector trabajando con marcas líderes desarrollando las estrategias tecnológicas necesarias para construir las mejores relaciones con los clientes. Siempre desafiando los estándares tradicionales de trabajo, Marta se esfuerza por agregar valor a los clientes y encontrar nuevas formas de impulsar el camino hacia el éxito.
Su liderazgo inspirador y efectivo se refleja en el impacto de su trabajo, no sólo superando las expectativas de sus clientes, sino también a través del rendimiento del equipo comercial que lidera y guía cada día en Webhelp, garantizando el cumplimiento de la visión central de la empresa de hacer los negocios más humanos.
Posts from Marta López
When we want to transform the culture of an organization, much is said about how we transform behaviors. This makes sense because behaviors are […]
(26) Claudia Serra – Are internalization processes out of fashion? – YouTube […]
Attracting and motivating employees is one of HR’s major challenges. Although it is certainly not an easy challenge, this approach can help you succeed: […]
Ladislau Batalha: We spoke with Ladislau Batalha, founder of Lab Experience and blogger at CX Blog. Ladislau is recognized as passionate about the sector, […]
In marketing, the churn rate or cancellation rate is the percentage of customers who cancel service after a certain period. In the transformation of a […]
Statistics published by Eurostat tell us that 50% of Portuguese companies already have a presence on social networks, and we have seen these numbers […]
I recently read that adverbs are one of the most common classes of words we say in our lives, and that the most used […]
A couple of days ago I needed to schedule a doctors’ appointment, so I called my hospital. As usual, the called was picked up […]
Back in 2007, the term “hyperconnectivity” emerged to refer to the widespread and regular use of internet-connected devices. Looking back, we probably could not […]
Have you heard of Boreout? No, this is not a typo. It’s not Burnout, it’s really Boreout. It was the consultants Rothlin and Werder […]
