General Secretary @ Associação Portuguesa de Contact Centers (APCC) – Degree in Marketing from Instituto Superior de Línguas e Administração. In the Contact Center Sector since 1997, she worked in the Customer Support Services of PT and Vodafone. She joined APCC in 2006 and has been General Secretary since 2018.
Gostava de vos convidar a fazer uma viagem pela evolução dos Contact Centers nos últimos 20 anos. Quero partilhar convosco esta experiência, que é […]
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